Top

Job Description

Must have Skills: ServiceNow IT Service Management, Good to Have Skills: ServiceNow Tools Administration

Key Responsibilities : a-Configure Workflows in the ServiceNow platform b-Ensuring service support delivery like 1st 2nd 3rd line support for all incident and problem related activities for the service c-Resolving ad hoc challenges including break-fix d-Work with release/version upgrades Technical Experience : a-Good understanding of ServiceNow Development Platform including, but not limited to, ITSM, Change Management, Custom Development, etc b-Minimum 3 years of experience with Service-Now Worked on Service Now applications scoped and global applications c-Worked with 3rd party integrations d-Worked on Incident management, problem management, change management and knowledge management e-Troubleshooting Service Now performance issues Worked on ITSM, ITOM or HR Professional Attributes : a-Excellent written and verbal communication skills b-Excellent analytical skills c-Excellent project management and time-management skills d-Strong problem solving skills e-Excellent teamwork and team building skills Minimum Educational Qualification: a-Bachelors Degree in Computer Science/IT/Engineering or related field Additional Info : Trained: ServiceNow ITSM Fundamentals Trained: Fundamentals, HR ,Scripting Mandatory:ServiceNow CSA



Role: Back End Developer
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full-Time, Permanent
Role Category: Software Development
Education
UG: Any Graduate
PG: Any Postgraduate
Doctorate: Any Doctorate
Key Skills
Software Developer

Key skill Required

  • Software Development

Designation

  • Developer